Terms and Conditions

Last updated: [2025-02-13]

1. Introduction

Welcome to DeepSentinel.ai ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website located at deepsentinel.ai (the "Site") and any related services provided by the Company (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Use of Services

Eligibility: You must be at least 18 years old to use our Services.

Account Registration: Certain features may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Prohibited Activities: You agree not to:

  • Use the Services for any unlawful purpose.
  • Attempt to gain unauthorized access to any portion of the Services.
  • Engage in any activity that disrupts or interferes with the Services.

3. Intellectual Property

All content, trademarks, and data on the Site, including but not limited to software, databases, text, graphics, icons, and hyperlinks are the property of the Company or its licensors and are protected by law.

You may not reproduce, distribute, or create derivative works from any content on the Site without our explicit written consent.

4. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in the Privacy Policy.

5. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

6. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

8. Contact Us

If you have any questions about these Terms, please contact us at contact@deepsentinel.ai.

Refund and Cancellation Policy

Last updated: [Insert Date]

1. General Policy

At DeepSentinel.ai, we strive to provide our customers with exceptional services. If you are not satisfied with your purchase, please review our refund and cancellation policies below.

2. Refunds

Eligibility for Refunds:

  • Digital Products: Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded or accessed. However, if you experience issues with the product, please contact our support team.
  • Services: If you are dissatisfied with a service provided, please contact us within [X] days of service delivery to discuss potential remedies, which may include a partial or full refund, at our discretion.

3. Cancellations

Subscription Services:

  • Cancellation Policy: You may cancel your subscription at any time through your account settings or by contacting our support team.
  • Effective Date: Cancellations will take effect at the end of the current billing cycle. You will continue to have access to the Services until the end of your paid period.
  • Refunds: We do not offer refunds for partial billing periods.

4. How to Request a Refund or Cancellation

Contact Us: To request a refund or cancellation, please contact our support team at support@deepsentinel.ai with your order details and the reason for your request.

Processing Time: Refunds, if approved, will be processed within [X] business days and credited to the original method of payment.

5. Changes to This Policy

We may update our Refund and Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of the Services after such changes constitutes your acceptance of the new policy.

6. Contact Us

If you have any questions about this policy, please contact us at support@deepsentinel.ai.