Privacy Policy

Last updated: 2025-02-13

DeepSentinel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website, applications, forms, products, and services.

1. Information We Collect

We collect and process the following types of information:

  • Personal Information: Includes names, email addresses, phone numbers, and other contact details you provide.
  • Payment Information: Details necessary to process your purchases, such as credit card information, collected and processed by our third-party payment processor, Paddle. We do not store your payment information.
  • Device and Usage Information: Data about your device, browser, IP address, time zone, and interactions with our site, collected through cookies and similar technologies.
  • Cookies and Tracking Technologies: Information collected via cookies and similar technologies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services.
  • Process transactions and send related information, including purchase confirmations and invoices.
  • Communicate with you, including responding to inquiries and providing customer support.
  • Personalize and improve your experience with our services.
  • Monitor and analyze usage and activities in connection with our services.
  • Ensure compliance with legal and regulatory requirements.

3. Sharing of Information

We may share your information with:

  • Service Providers: Trusted third parties, including Paddle, that assist in operating our services and processing transactions. These parties are obligated to protect your information.
  • Legal Obligations: When required by law or to respond to legal processes.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Object to or restrict the processing of your personal information in certain circumstances.
  • Withdraw consent at any time, where we are processing your personal information based on your consent.

To exercise these rights, please contact us at contact@deepsentinel.ai.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated through our website or other appropriate channels. Your continued use of our services signifies your acceptance of any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DeepSentinel Support
Email: contact@deepsentinel.ai

Thank you for trusting DeepSentinel. We are committed to protecting your privacy while delivering secure and reliable services.